BSB51918 Diploma of Leadership and Management

Qualification Overview

This qualification covers essential skills and competencies required to work effectively as a Manager in the contemporary Australian context. With topics such as the macro context of leadership and changing environments through to skills necessary to lead effective teams in the competitive environment with decreasing margins. This qualification is an enabler for first-time supervisors who need to move beyond their craft to leading others. It is also invaluable to the long-term leader/supervisor/manager who desires recognition of their skills.

The BSB51918 Diploma of Leadership and Management requires you to complete 12 units in total, including 4 core units and 8 electives.


Core units

  • BSBLDR501 Develop and use emotional intelligence
  • BSBMGT517 Manage operational plan
  • BSBLDR502 Lead and manage effective workplace relationships
  • BSBWOR502 Lead and manage team effectiveness

Elective units

  • BSBCUS501 Manage quality customer service
  • BSBLDR503 Communicate with influence
  • BSBMGT502 Manage people performance
  • BSBPMG522 Undertake project work
  • BSBRSK501 Manage risk
  • BSBWHS501 Ensure a safe workplace
  • BSBWOR501 Manage personal work priorities and professional development
  • BSBADM502 Manage meetings

Training Program

We are proud of the superior quality of our training and the training team lead by former QUT Lecturer and former Director Training and Specialist Support Branch of Child Safety, Director of Operational Training in the Department of Communities and Training Director for Qld Health, David Bradford. We believe we have the most flexible programs available on the market due to our unique multimodal approach. Your Trainer is able to respond to any training related questions or concerns you may have as you progress through the program.

Multi-modal Delivery Method

This program is self paced and delivered in multiple modes. Choose the mode most suitable to your needs and experience;

Online: for student wishing to engage in an intuitive and dynamic online learning experience from anywhere they can connect

Workbook: for students who want to scribble, read, turn pages and pour over the detail

Face to face: we deliver the programs as traditional workshops for organizations and employers looking to grow staff knowledge and skill. We can contextualize to the agency’s needs and context, assist with change management and organizational messaging.

Rapid RPL ™: Our rapid RPL process is for experienced workers and volunteers who require accreditation for knowledge and experience they already have.
Employers, don’t pay to teach you staff things you have already taught them? Have it recognized and move onto training the gap.

RPL Assessment

Assessment is undertaken throughout the training program. It is competency based and may require the completion of written questions, projects, a portfolio of evidence and workplace observation. You will not be required to do complex assignments or exams outside of the training. Detailed information will be provided to you about your assessment during induction and in workshop sessions.

Assessment will be conducted via a combination of the following methods:

  • Direct observation of your participation in the workshops
  • The provision of work samples demonstrating the ability to undertake work based tasks to the required standard
  • 3rd party reports from supervisors
  • Interview based assessment
  • Online training (if required)

Program Flexibility

This is a self paced program and you may use any combination of the above delivery methods

Training Days

Unless otherwise specified, all training days will begin at 9:30am and finish at 4:30pm. The training units are covered in 3 days of training including (1) RPL Interview session and online learning. These sessions will be face to face and online sessions. Each training day provides critical knowledge and activities which form the basis of knowledge and information you will need to complete relevant assessments during the program. These assessments are essential in completing the course. Attendance at scheduled training days is critical for your learning journey. If you are unable to attend any of the scheduled sessions, please advise DaV’ange as soon as possible so that alternate attendance can be organised. If you do not attend a session without notice, alternate learning arrangements can be made.

Training and Delivery Strategy

Your attendance dates will be listed in the schedule and sent to you at least 4 weeks prior to your first training session.

Assessment items and due dates will be advised in each session.

RTO NO. 0275

There are a limited number of places. Eligibility criteria applies.

Note: this qualification has been superseded as of 18/10/2020 by BSB50420 – Diploma of Leadership and Management. If you have any enquiries regarding this qualification, you can contact us for more info.