CHC52015 Diploma of Community Services

Qualification Overview

This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects. Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.

The CHC52015 Diploma of Community Services requires you to complete 16 units in total, including 8 core units and 8 electives.


Core units

  • CHCCCS007 Develop and implement service programs
  • CHCCOM003 Develop workplace communication strategies
  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
  • CHCDIV003 Manage and promote diversity
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPRP003 Reflect on and improve own professional practice
  • HLTWHS004 Manage Work Health & Safety

Elective units

Electives are selected in line with specified Packaging Rules.

DaV’ange in conjunction with TAFE Queensland RTO No. 0275 and Bradford Institute of Advanced Education RTO No. 45241 has specified certain electives required to address specific workplace needs.

  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCADV002 Provide advocacy and representation services
  • CHCCDE011 Implement community development strategies
  • CHCCCS004 Assess co-existing needs
  • CHCMHS001 Work with people with mental health issues
  • CHCDEV001 Confirm client developmental status
  • CHCGRP002 Plan and conduct group activities
  • CHCINM001 Meet statutory and organisation information requirements

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups. This level is appropriate for support workers acting under the supervision of more experienced staff. You’ll learn effective communication strategies, gain cultural awareness, and skills in advocacy to be able to provide emotional and practical support to clients, including initiating referrals.


Delivery and assessment by The DaV’ange Group Pty Ltd (ABN 45 162 289 143) offers Recognition of Prior Learning (RPL), multi-modal training and face-to-face workshops in workplaces, as well as self-directed gap training. For experienced workers and volunteers, Recognition of Prior Learning may contribute to a large component of your qualification. Evidence of your skills and knowledge will be assessed by a qualified assessor.

Detailed training and assessment information will be provided to you by The DaV’ange Group during induction and workshop sessions. Any delivery, assessment or program enquiries should be directed to The DaV’ange Group.

Who Are My Trainers

Our team of industry professionals is led by David Bradford, a former QUT Lecturer, Director of Training and Specialist Support Branch of Child Safety, Director of Operational Training in the Department of Communities and Training Director for Queensland Health.

David will be responsible for scheduling and negotiating training dates and delivery suitable to your workplace and/or personal situation.

RPL Assessment

Assessment is undertaken throughout the training program. It is competency based and may require the completion of written questions, projects, a portfolio of evidence and workplace observation. You will not be required to do complex assignments or exams outside of the training. Detailed information will be provided to you about your assessment during induction and in workshop sessions.

Assessment will be conducted via a combination of the following methods:

  • Direct observation of your participation in the workshops
  • The provision of work samples demonstrating the ability to undertake work-based tasks to the required standard
  • 3rd party reports from supervisors
  • Interview-based assessment
  • Online training (if required)

Program Flexibility

This is a self-paced program and you may use any combination of the above delivery methods

RTO NO. 0275

There are a limited number of places. Eligibility criteria applies.

Bradford Institute of Advanced Education RTO No. 45241

RTO NO. 45241


There are a limited number of places. Eligibility criteria applies.